Reviews

At Tilley's Bouncy Castles hire we pride ourselves on giving the best possible customer care.

Please feel free to read through some reviews from our previous costumers below.

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Tiley's bouncy castles were fantastic! From my original call, through to a site visit to make sure the castle would fit and then to finally the castle arriving and being taken away – they were brilliant. Very friendly, helpful and professional. And also great value. We'll definitely be recommending them (in fact we already have) and hopefully we'll get to use them again. Thanks so much once again – our daughter loved the castle for her birthday!


All the best,

Ben

Toddler Bouncy Castle

Brilliant

When my daughter in law said that she wanted to hire a bouncy castle for my granddaughters 2 year old Birthday party in our back garden I could of cried. I just kept thinking of all the hard work involved.

Turns out, it couldn't have been easier. I didn't have to do a thing. Well almost. I unplugged the extension lead from the wall. That's it !

I wasn't sure if the bouncy castle would fit. We contacted Tilleys who were more than happy to send someone round to measure totally free of charge. Impressive.

On the day, the team of two came in, inflated the castle in minutes then proceeded to clean it all with antibacterial cleanser. Explained the primary dos and don'ts verbally (thank god) and left leaving a contract and a pick up time.

On collection, once again it seemed like they breezed in, packed everything up and breezed out still finding the time to ask 'how was the party'.

It was amazing value for money too so I don't hesitate in recommending this professional company to make that special event you have in mind , extra extra special.

Thank you Tilleys Team, we had a bunch of very happy toddlers.

Kind regards

Una Hemingway

Toddler Bouncy Castle

Thank you so much Jamie and helper!

Timing, customer service and equipments were all superb! I will highly recommend you and I will use it again and again (see you next year) You helped us made an unforgettable day for our daughter and friends. Thank you.
Yanina

Fun Day Party Package

Thanks so much. Fantastic service. Coming out and doing the pre site check gave me great peace of mind that the castle would fit in our small garden. And delivery and service on the day was fantastic. Would be happy to recommend Tiley's Thanks E Gone (east dulwic)

Toddler Bouncy Castle

Thank u so much for your service castle was fantastic and my daughter had a amazing day brilliant service

Toddler Bouncy Castle

I booked the pink and blue princess bouncy castle for the 8th April, I found it very easy to book online via Tilley's bouncy castle website. The bouncy castle arrived and departed on time quick set up, very clean, good value for money, very nice people no problems at all. Highly recommended and will definitely use again.
Many thanks for your service

Amy&Tillie

11ft x 15ft Princess Bouncy Castle

Thank you so much my son said it was the best birthday ever and he wants tge bouncy castle next year.....see you next year.
Will be booking way in advanced next time.
Gentleman that sorted the bouncy castle, so polite and helpful. I will certainly be recommending you to all the mums at his school and family.
Superhero Bouncy Castle

Really friendly and efficient service. Jamie was really friendly on the day and very understanding when there wasn't parking immediately outside the venue. They were also flexible in letting me extend the hire by 30 minutes at short notice, which was a great help on the day. I'd recommend them and would use them again.

Thanks again,

Clare

I booked a bouncy castle for my son's birthday and was really pleased with the efficient and friendly service. I'll definitely use them again.

Easy to book and great service, very friendly staff

Tilley's bouncy castles were brilliant. Really good value and great service, the staff were friendly and punctual and booking was so easy, everything was spot on! We went for the superheroes bouncy castle, the kids totally loved it. Highly recommended.

Best wishes
Tania
Superhero Bouncy Castle

so I started using tilleys bouncy castles in 2014 and from then any event that I need a bouncy castles i use tilleys very very helpful friendly always on time thank you for always making my way when it comes to events been using you again very soon

Tilley's bouncy castles were incredible. All communication was easy and polite, the guys turned up exactly on time to deliver and collect, were quick, thorough and really professional. All the kids said the bouncy castle was their favourite part of the party. So a hit all round! Would definitely recommend and use again. Thank you!

Bounce & Slide

Good Morning Lucy & Tilleys Team

I am writing to thank your company for offering us a fabulous service, providing information & payments prior to the event as required and on the day. Whilst the numbers and weather were a little unpredictable, all those who attended enjoyed themselves and the use your bouncy castle. J

I would like to give a special mention to Jay and Tracey, thank you for providing a friendly, professional service and arriving in a timely manner on the day, very much appreciated.

Thank you once again from all of us at Breyer Group and Lewisham Homes, we would be more than happy to use your company again.

Kind regards,

Wendy Bellenie
Customer Service Manager

Breyer Group Plc

Great company, very professional, hired for one of my many party events around Bromley. Would use again, definitely our preferred supplier for the Beckenham and Croydon area. Thanks guys xx

Children's Bouncy Castle

Excellent service and very friendly, very reasonable price an prompt timing, will use again.

Celebration Bouncy Castle

Fab service highly recommend x

A very very efficient and friendly service. Delivery and set up was on time as was collection. The bouncy castle was clean and just as pictured. My son and his friends had such a good party (5th birthday). We would definitely re-book.

Superhero Bouncy Castle

Great castle and great people I will be using these people again very friendly great stuff thank you

Party Bouncy Castle

Highly recommend this company! Amazing service, would definitely use again!

Peppa Pig Bouncy Castle

What a fantastic service I received today, wouldn't hesitate to book with you again. Thank u for providing 2 bouncy castles for my daughters birthday. Fully recommended and castles are in fantastic condition

Bounce & Slide

11ft x 15ft Princess Bouncy Castle

Excellent service arrived/collected when they said. Really friendly staff and liked how they contacted me the day before to confirm xx would definitely use again

Very good , efficient service. Staff were very pleasant from the booking to the setting up , to taking down of the bouncy birthday cake castle. Phone calls to arrange drop off and pick up.
I would definitely use this service again.
Many thanks
Zahida Johal

Birthday Cake Castle

I booked a Super hero castle and was very happy , the staff were lovely and arrived on time and collected at a decent time was very pleased and will recommend to friends

Superhero Bouncy Castle

Had an event on Sunday 12th June for my daughter 1st birthday. The guys came on time to put up the bouncy castle and came on time to collect, also cleaned the bouncy castle also. Very polite. Will defo be using again.

Monique

Very impressed. Lovely castle. Quiet set up (early morning!). Efficient, polite staff. 5 stars.

11ft x 15ft Children's Bouncy Castle

I hired tilleys bouncy castles last year for my sons first birthday, I was so impressed that I booked them again two days ago for his second. They are so professional, communication is great & the staff are so friendly. Lovely company I couldn't recommend them enough. Thank you for making my sons day perfect x

11ft x 15ft SuperHeroes Bouncy Castle Children's Slide

We hired the fun day party package for my sons 6th birthday party. Tilley’s arrived early and set up very quickly. They took time to make sure the castles were safe for use before leaving. They also collected on time as well. The castles were in brilliant condition and looked brand new. The children had great fun on the castles and slide.

I will definitely be using Tilley’s again for my son and daughters future birthdays.

Thanks,

Fun Day Party Package

The party bag is excellent the bouncy castle were tremendous along with the service provided it was friendly and they were outstanding I will definitely use you for next year, keep up the good work 10/10.

11ft x 15ft Children's Bouncy Castle 12ft x 18ft Bounce & Slide

Great service friendly staff and worth the price

Children's Slide

Ordered a castle for my sons party on Saturday. Service was amazing. Will definitely order again soon

12ft x 15ft Kids Bouncy Castle

Now I have found Tilly's bouncy castle I will never use another company.
Thank you so much for supporting our event.

12ft x 18ft Bounce & Slide

We hired a great bouncy castle with attached slide for our daughter's 5th birthday party. Tilley's arrived promptly, set it up quickly, and collected it at the times requested. A very professional service and a fabulous castle which was lots of fun for everyone. Will definitely use them again!

12ft x 18ft Bounce & Slide

Hired a bouncy castle from Tilleys yesterday for my daughters 5th birthday in a hall in Sydenham. I was very specific about the set up and pack up times and they were able to accommodate this, while being very easy going. I think we were the firsts to use their new frozen theme banners on the castle? The castle was a perfect size for our party which was about 40 kids under 6ish years. I think their party bags also look good value but I noticed they did them too late; advice would be to add a pirate themed party bag maybe? My other advice would be to add an inflatable ball pond with with air jugglers also as I'd have like that. Anyway I can totally recommend this company. Thanks guys.,

11ft x 15ft Frozen Bouncy Castle

Excellent service from booking to service on the day. Will definitely use again.

11ft x 15ft SuperHeroes Bouncy Castle

Used Tilley's Castles The Kids Had Great Fun The Castle Arrived On Time And Was Set Up Quickly Well Done Guys!!! Will 100% Use Again

12ft x 17ft Childrens Disco Dome

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Would just like to thank Tilly's bouncy castles . Fantastic service from start to finish would recommend to everyone
Would just like to thank Tilly's bouncy castles . Fantastic service from start to finish would recommend to everyone
Would just like to thank Tilly's bouncy castles . Fantastic service from start to finish would recommend to everyone
Would just like to thank Tilly's bouncy castles . Fantastic service from start to finish would recommend to everyone
Would just like to thank Tilly's bouncy castles . Fantastic service from start to finish would recommend to everyone

Fantastic fantastic fantastic!!! Booked the toddler bouncy castle as a surprise for my daughters birthday and was not disappointed. Was able to book easily in advance. Turned up on time, guy who set it up was quick and efficient, even cleaned it thoroughly before the kids went on it. Would definitely use again and would recommend to all

8ft x 11ft Toddler Bouncy Castle

Fantastic polite service and great value for money. The castle was a professional one as were the staff who were extremely friendly and courteous. Would definitely use them again.

12ft x 18ft Bounce & Slide

I used Tilley's bouncy castles for my daughters 5th birthday party. A very good and reliable service. I would definitely use again.

12ft x 15ft Kids Bouncy Castle

Excellent service, highly recommended.

12ft x 15ft Kids Bouncy Castle

Thank you for the disco dome that we hired on Saturday. We had an absolutely brilliant time, the kids thought it was amazing. Didn't have to entertain the kids at the party at all, they spent the entire time in there !! Worth every penny.

12ft x 17ft Childrens Disco Dome

I hired Tilleys bouncy castles for my sons 8th birthday party this weekend. Fantastic service and friendly. Cheaper than others that i was looking at. Will difinately use them again.

11ft x 15ft Children's Bouncy Castle

Highly recommend, fantastic service, very helpful.
Will be using them again for the next party.

8ft x 11ft Toddler Bouncy Castle

Hired the disco done for my boys 10th birthday was brilliant!!! Kids loved it defiantly recommend it!! Thank you!

12ft x 17ft Childrens Disco Dome

Thanks tilleys castles, children loved the bouncy castle and ball pit, excellent service and great quality, will use tilleys bouncy castles again and would recommend to friends.

12ft x 15ft Kids Bouncy Castle Ball pool (small foam)

This weekend I had the disco dome. I 100% recommend it any age party literally the best thing and everyone loved it!! Thank you xx

12ft x 17ft Childrens Disco Dome

We hired Tilley's bouncy castle for our boys ninth and first birthday and we received a fantastic polite and professional service! The bouncy castle arrived on time was put up quickly and properly and was completely cleaned before we used! Absolutely perfect and would recommend to anyone! Well worth the money!
Thank you for providing such a brilliant service!!!

12ft x 15ft Kids Bouncy Castle

I would use tilley's castles all over again the grandkids had a lovely time we had the castle all day and for customers service I would give out 100 points was very pleased with it.

Bubble Machine 12ft x 15ft Kids Bouncy Castle

I hired a bouncy castle yesterday for my daughters birthday, great value for money and they was on time and very professional. would recommend

Thank you so much for the Bouncy castle my son and all the other kids had a great time. If I have any other parties I will let you know.

11ft x 15ft Children's Bouncy Castle

Just wanted to say thank you to tilleysbouncycastles for coming to our school summer fate in clapham. They are very relable and punctual. You can always ask questions to them if you want to know information. They are So reasonable in price aswell and a fantastic company and will be useing them again for partys and functions. The children at the school really enjoyed themselves on the bouncy castles. Thank you So much tilleysbouncy castles.

11ft x 15ft Children's Bouncy Castle 12ft x 15ft Kids Bouncy Castle

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